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History

Privately owned and founded in the Midwest in 2011, Heritage Building Maintenance is based in central Iowa and serves commercial clients with the highest-quality cleaning and microbial protectant on the market today. Heritage goes the extra mile by using science to prove the efficacy of our system for use in office settings and medical and recreational facilities.

In 2022, Heritage was acquired by Bee-Clean Building Maintenance, Canada’s largest privately held janitorial company. While operations remained the same, this partnership opened the doors for continued growth and success in our industry.

Today, Heritage continues to be committed to making a difference in the health and productivity of our community and those we serve.

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Core Values

01. Be Caring

Caring about people is the backbone of our organization. Caring is not just a feeling, but an action that has its focus on the best interest of others.

02. Communicate Honestly

Misunderstandings usually come from a lack of communication. Honest communication combined with caring is intended to strengthen our relationships, not force an opinion on someone else.

03. Make Our Work Joyful

We want our people to look forward to work and enjoy what they do. We can make our jobs joyful if we approach our work with a deliberate attitude of joy.

04. Be Disciplined Learners

The great thing about technology is that it challenges us to find better, more efficient ways to do things. Every day we look for opportunities to learn more and become better at maintaining a safe and healthy environment for the occupants of the buildings we are responsible for cleaning. We take learning very seriously.

05. Treat Property With Respect

Although we partner with our customers, when we are in their buildings, we are guests and we feel strongly that we should treat property with care. If by chance we do experience an incident performing our tasks, we make sure to let the customer know right away and take responsibility for rectifying the situation.

06. Strengthen Our Industry By Being Leaders

Doing our job properly has a direct health impact on the occupants of a building. We believe the contract cleaning industry should provide the first level of defense in healthcare. We want to be leaders in the industry by setting a standard of excellence through the development and implementation of new ways to clean for the health and well-being of people first and appearance will take care of itself.

07. Stay Humble and Be Grateful

It is so important to be grateful for all of life’s experiences, good or bad, for they all contribute to the development of our character and our efforts to become better people. We are reminded to remain humble and keep a proper perspective each day when we use one of our most essential tools in the successful completion of our work—the toilet bowl brush.

Team

Philippe D. Mack, CBSE

CEO

As the CEO of Heritage Building Maintenance, Philippe brings with him over 30 years of progressive leadership expertise in facilities management, strategic planning, and business development. He is goal-oriented and has an extensive history of surpassing business and client expectations while ensuring excellence in end-user services. He provides key leadership in category management, the deployment of innovative field technology, and the delivery of proven integrated solutions.

Philippe is an Officer (President Elect) of the Building Service Contractors Association International (BSCAI) Board of Directors and holds a CBSE designation.

Greg Theroux

President

As the founder of Heritage Building Maintenance, Greg has more than 40 years of janitorial experience. He strives to optimize overall operational performance through a focus on innovation, best practices, and technology.

Greg uses his tenacity to create a work environment that is focused on values, honesty, joy, and integrity, which are carried out into the world and into your buildings by our Heritage team members. He is a member of BOMA, BSCAI, ISSA, and USGBC.

John Bergman

CSO

As Heritage’s chief strategy officer, John monitors the execution of forward-thinking plans that result in the best janitorial cleaning and building maintenance for you. 

A graduate of Iowa State University, John is a proponent of Midwest values and brings that work ethic to everything he does—volunteering, board positions, and more. He is a member of BOMA, BSCAI, GBAC, IMFA, IREM, ISSA, and USGBC.

Nichole Benge

VP Finance & CAO

As Heritage’s vice president of finance and chief administrative officer, Nichole has almost three decades of accounting and back-office experience. In addition to finance, she handles policy and procedures.

A graduate of Truman State University, Nichole studied graphic arts. She brings that creativity to her position at Heritage where she is constantly adapting to ensure our methods are the best. That translates to better service for you and a better environment for your occupants.

Justin Theroux

VP Operations

Justin has been with Heritage Building Maintenance since its inception in 2011. As vice president of operations, he has been instrumental in establishing the Heritage business model.

A veteran of the building maintenance and custodial industry, Justin’s leadership drives innovative green cleaning services. He is also a member of BOMA, BSCAI, GBAC, IMFA, IREM, ISSA, and USGBC.

Chad Cordaro

VP Sales

Chad leads sales and growth strategy, expanding industry market share by delivering innovative green cleaning services.

His success in facility services growth can be attributed to his openness to new ideas, focus on innovation, and desire to make changes that best serve you, our clients. Chad is also a longtime member of BOMA, BSCAI, GBAC, IMFA, IREM, ISSA, and USGBC.

Millie Fiebelkorn

HR Director

In her role as human resources director, Millie fosters talented workers who are set up to succeed in the work they do for you each and every day.

A graduate of Bellevue University, Millie has her Master of Business Administration and more than a decade of experience in the business industry. She is also a Society for HR Management Certified Professional (SHRM-CP). She even speaks a good amount of Spanish if you prefer your correspondence en español.

Associations

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